Complaints procedure
We welcome any complaints you may have because we value your custom and we are constantly trying to improve our products and services. Your complaint will be kept confidential and dealt with fairly, effectively and promptly.
Your complaint will be acknowledged within three working days and a likely timescale provided for resolving the dispute. We will keep you informed about the progress of your complaint.
You can contact us via our online feedback form or alternatively you can reach us by email, phone or mail using the following contact information. Please include as much information as possible with your complaint, so that we know which products or services we need to improve.
Legal Action Group
2nd Floor, Gatehouse Chambers, 1 Lady Hale Gate, LONDON, WC1X 8BS
Tel: 020 7833 2931