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Vicky Ling, writing with Matthew Moore, has just published the Solicitors Office Procedures Manual, essential reading for any firm looking at updating its procedures. The Solicitors Office Procedures Manual has been designed to enable you to deal with all of your compliance needs from one easy-to-use source. Whatever your type or size of practice the ‘mix and match’ approach adopted by this book will enable you to address any or all of the following:
The Code of Conduct 2011 and other key elements of the SRA Handbook
Lexcel version 5
The procedural elements of the Law Society’s Conveyancing Quality Scheme
The Specialist Quality Mark (2012 edition)
The Mediation Quality Mark (current edition 2009)
The Legal Services Commission’s contract – Crime, Family and Civil The Solicitors Office Procedures Manual will be particularly helpful to newly designated COLPs and COFAs, addressing also the all-important ‘compliance plan’ as set out in the SRA Authorisation Rules. Whether you need to create a completely new Manual, or simply revise and update particular sections of your existing Manual, you will find all of the policies procedures, templates and forms that you will need. The comprehensive tables and checklists will show you where all of the requirements that you need to address can be found, including links between the 2011 and 2007 Codes of Conduct. The Manual is provided in book and CD format so that you can download the entire text or particular sections with minimal effort. The easy-to-follow explanatory notes will enable you to adapt the contents for your particular situation. The Manual can be used as a conventional hard copy document, made available to the firm through a shared drive, or uploaded onto your firm’s intranet. Key topics include:
Risk management
Client care and complaints management
Equality and diversity
Conflicts of interests
Compliance with the SRA Accounts Rules 2011
Data and information management
Money laundering, mortgage fraud and the Bribery Act 2010 For more information on this vital publication, and to order your copy, see
Vicky and Matthew's website.